Background
Located in Atlanta's upscale Buckhead neighborhood and convenient to Hartsfield-Jackson International Airport, Grand Hyatt Atlanta is one of the premiere hotels in the city. With 438 of the largest guestrooms in Buckhead, this hotel hosts thousands of business and leisure travelers each week.
Challenges
Hotels are dependent on water to operate their business. Toilets, showers and laundry use most of the hotel's water and are a necessity. With the drought conditions Atlanta experienced in the last several years, the hospitality industry has been under scrutiny to ease their impact on the water supply. Atlanta area water and sewer rates quadrupled in the last 10 years, so Director of Engineering Roy Griffin began looking for ways to reduce the hotel's water use.
"Controlling consumption is not only environmentally sound, it is smart business," the 20-year veteran with Hyatt Hotel Corporation said. "You have to stay in touch with the trends in your area. You have to know when costs are going to rise; otherwise, you are leaving money on the table."
Water-Saving Solution
Guest rooms account for much of the water used in hotels and toilets specifically are the largest indoor water consumer. Grand Hyatt operated with 3.5 gallon per flush (gpf) toilets in their guest rooms. At the Hyatt's annual Engineers Conference, Griffin was introduced to TOTO's Eco UltraMax High-Efficiency Toilet (HET). "I was impressed," he said. "Its water savings, performance, and design appeal were just what I was looking for."
The TOTO HET toilet flushes 1.28 gpf, providing 20 percent water savings over the 1.6 gpf toilets now mandated by the Energy Policy Act of 1992 and a 63 percent savings over the previous 3.5 gpf toilets. Simply replacing an older, high- volume toilet with a TOTO HET, the hotel could save thousands of gallons of water per day.
The Challenges
Atlanta area water and sewer rates quadrupled in the last 10 years, and in July 2008, Atlanta faced a 27.5% increase on their water and sewer rates.
The Solution
TOTO's 1.28 gpf Eco UltraMax High-Efficiency Toilet
The Results
"Controlling consumption is not only environmentally sound, it is smart business. You have to stay in touch with the trends in your area. You have to know when costs are going to rise; oth-erwise, you are leaving money on the table." Roy Griffin, Director of Engineering, Grand Hyatt Atlanta
The Retrofit
In July 2008, Atlanta faced a 27.5% increase on their water and sewer rates, so Griffin planned the retrofit of the hotel's 460 toilets with Eco UltraMax toilets immediately. "Everyone at TOTO and their distributor were very easy to work with, "said Griffin, "We were extremely happy with how well the change-out went for such a huge project. In fact, installation went so well that we never had a lost room night during the process."
Griffin soon realized the water conservation was just one of the benefits of TOTO HET toilets. "These units are equipped with a 3" flush valve that provides a powerful flush. Its consistent high performance has all but eliminated guest complaints about clogged toilets, which has freed our maintenance engineers to focus on other duties," he said.
In addition to retrofitting the guest rooms with high-efficiency toilets, Griffin installed more efficient showerheads, lavatory flow restrictors that reduce the flow to 1.0 gallons per minute (gpm), and a water- reclamation system that filters and reuses 75% of water in the laundry process. All of the water conservation programs put into place contributes to a total water savings of 3,253,000 gallons of water, a reduction of 29 gallons per guest night. The hotel continues to work diligently to minimize its impact on the environment by conserving resources and reducing waste and by fostering a culture of environmental consciousness among its associates, guests and business partners.
TOTO is the largest plumbing manufacturer in the world with $5.1 billion dollars in annual sales. To date, TOTO has produced more than 60 million plumbing fixtures. TOTO USA is headquarters for the Americas Division of the TOTO Global Group, which was established in 1917 with the founding of TOTO, Ltd., in Kitakyushu, Japan. Today, this international company maintains 23,500 employees in 69 offices around the world and owns manufacturing facilities in Japan, Mexico, the USA, China and Europe with an affiliated network of more than 80 production facilities worldwide. With over 1,500 engineers on staff and three centers devoted solely to research and development, TOTO is the undisputed global leader in product innovation, precision engineering, high design, and sustainability in products that are designed to meet people’s real world needs. Exemplified in the company’s philosophy – People First Innovation -- TOTO offers consumers elegant luxury products that save money and water without sacrificing an ounce of performance and the peace of mind that comes from knowing they purchased a brand that sets the standard for world-class performance, enduring quality, and reliability. Winner of numerous domestic and international awards and recognitions, TOTO is the only plumbing manufacturer honored as Water Efficiency Leader by the Environmental Protection Agency. TOTO continues to raise industry standards and consumer expectations as to what is possible in the bath space, as it connects people with water in ways that enrich the flow of their daily lives.
For more information, consumers may visit www.totousa.com or call 1.888.295.8134, Option 5.
NEWS: For Immediate Release For more information contact: Lenora Campos, Ph.D. Manager, Public Relations 917.237.0665, Ext. 104 lcampos@totousa.com