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Careers
TOTO, the world’s largest plumbing manufacturer, offers a wide range of opportunities for talented, experienced professionals.

Our company was created almost a century ago in Japan, and we are an industry leader worldwide in sustainability, innovation and design. Our success in developing beautiful and technologically advanced products has fueled expansion and growth at TOTO, creating many new and interesting employment opportunities for qualified individuals. We invite you to explore your TOTO career possibilities today.

TOTO considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, TOTO complies with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. TOTO also provides reasonable accommodation to individuals with a disability in accordance with applicable laws. TOTO is committed to a drug-free workplace.

Data Specialist

Morrow, Georgia

Location : Morrow, GA 30260
Employee Type : Full-Time
Industry : IT
Manages Others : Not Specified
Job Type : Technician
Experience : At least 3 year(s)
Post Date : 07/18/2014
Contact Information : Jose Lopez

MAJOR FUNCTION:

The Data Specialist is responsible for generating reports as requested by the Sales Division.  Support all databases that provide efficient and accurate sales order processing and sales reporting.

The Data Specialist obtains data and corrects data inconsistencies to create reports. He/she collaborates with TOTO Departments as needed to clarify data inconsistencies and ensure data is accurate. The Data Specialist compares data from previous and current reports to anticipate questions from requestors regarding the validity of data. He/she reviews formulas to determine data is accurately captured.

 

CORE RESPONSIBILITIES:

  1. Support and maintain data integrity for sales reporting to ensure that accurate and reliable information is being reported on a daily and monthly basis
  2. Monitor performance of various databases to eliminate service interruptions
  3. Collaborate with Sales Integration, Sales Planning, Marketing, IT, Customer Service and other departments as needed to update systems with accurate product information
  4. Maintain B2B and B2C websites with accurate product information to ensure and efficient user experience and orders are processed accurately
  5. Salesforce.com administrative requirements that include:  reporting, survey maintenance, custom objects/development

 

Daily Responsibilities  include:

  1. Sales Reporting Processes and Database
  2. B2B Item Registration
  3. B2C Item Registration
  4. JDE Item Master Maintenance
  5. Other duties as required by department. 

 

REQUIRED PROGRAM LANGUAGE: 

SQL, MySQL, VBScript, PHP, HTML

 

Preferred:  World Writers in JDE A9.2 using AS400 GUI screen, Salesforce.com Admin

 

RELATIONSHIPS AND CONTACTS:

 

Daily contact with members of the Sales Integration team and various other departments. 

SUPERVISORY RESPONSIBILITY:

 

This position does not require direct supervision of employees.

 

If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@totousa.com for consideration. Resumes without salary requirements will not be considered.

 

About TOTO:

 

TOTO USA is headquarters for the Americas Division of the TOTO Global Group, which was established in 1917 with the founding of TOTO, Ltd., in Kitakyushu, Japan. TOTO is the world’s largest manufacturer of bathroom fixtures and fittings with $5.1 billion dollars in annual sales. For nearly 100 years, TOTO has been the recognized leader in innovation, performance, and design in products that enhance the luxury bathroom experience. Today, the company maintains 23,500 employees in 69 offices around the world and owns manufacturing facilities in Japan, the US, Mexico, China, and Europe with an affiliated network of more than 80 production facilities worldwide. With more than 1,500 engineers on staff and three centers devoted to research and development, TOTO is dedicated to engineering products that respect the environment while meeting people's needs for comfort, beauty, and performance. TOTO’s corporate philosophy – People-First Innovation – is the guiding principle for all the company’s processes, from engineering and design to manufacturing and sales. Consumers enjoy the peace of mind that comes from knowing they purchased a world-class brand that innovates to improve people’s quality of life. Winner of numerous domestic and international awards and recognitions, TOTO is the only plumbing manufacturer honored as Water Efficiency Leader by the Environmental Protection Agency. The company continues to raise industry standards and consumer expectations as to what is possible in the bathroom, as TOTO believes a high-quality bathroom is an experience and an everyday luxury people value and appreciate.

 

For more information, consumers may visit www.totousa.com or call 1.888.295.8134, Option 5. Follow TOTO on Twitter (@TOTOUSA) and become a TOTO fan on Facebook

Production Operator

email

Morrow, Georgia

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

  • Regularly required to stand, use hands/fingers, to handle, twist or feel.
  • Frequently required to walk, stoop, kneel or crouch.
  • Ability to speak and/or listen.
  • Occasionally required to sit.
  • Lifting up to 55lbs as required in job and SOP.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Repetitive bending/pulling.
  • Repetitive movements of fingers, hands, wrists and arms.

Work Environment:

The work environment consists of an indoor manufacturing facility with controlled environment. Heat, humidity and barometric pressure can fluctuate depending on area of plant. Depending on job, exposure to odors, fumes, sounds and product may require the use of Personal Protective Equipment(PPE) including, but not limited to, protective gloves, ear protection, eye protection and safety shoes.

Ideal candidates will be able to perform with the above requirements/conditions and have the following:

  • High school diploma, GED or equivalent.
  • Six months assembly or production related experience.
  • Basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals)
  • Ability to read and comprehend basic written instructions and procedures.
  • Must have mechanical capability.

Interested candidates should contact Human Resources by email at humanres@totousa.com for additional information. EOE

Technical Support Representative

email

Ontario CA

Location: Morrow, Ontario, CA 91761
Employee Type: Full-Time
Industry: Manufacturing
Manages Others: Not Specified
Job Type: Service
Experience: At least 3 year(s)
Post Date 7/2/2014
Contact Information: Jose Lopez

MAJOR FUNCTION:

Provides technical assistance to customers, potential customers, sales, distributors, manufacturer representatives, etc. related to proper installation, product features, specifications, and applicable product to meet designated specification.

COMPETENCIES:

  1. Responds to customer telephone and email inquiries regarding installation problems or malfunctions as well as provide step by step instructions to alleviate problems or malfunctions.
  2. Provides specifications of company products to architects, engineers, manufacturer representatives, field sales, etc. who are seeking to evaluate company products to determine if meet local and state building codes.
  3. Compiles claim data in order to form trend analysis as well as make product improvements.
  4. Provides documentation to customers and regulatory agencies denoting product specifications in order to verify compliance with local and state codes.
  5. Explains products and features to customers, potential customers, architects, engineers, plumbers, distributors, etc.
  6. Provides field support to customer and sales in order to evaluate claims due to quality, faulty installation, etc.
  7. Investigate, evaluate and approve repair claims of damaged products.
  8. Performs and evaluates comparison testing of competitor products.
  9. Prepares and distributes test reports or other information to regulatory agencies in order to determine if product meets state code requirements.
  10. Evaluate company products in accordance to certification standards.
  11. Provide input on installation manuals for new and improved products.
  12. Provide input on packaging specifications of company products for vendors.

ADDITIONAL RESPONSIBILITIES:

  1. Provides demonstrations/tours for engineers, architects, etc. requiring technical information as needed.
  2. Trains new sales managers, customer service, manufacturer representatives, distributors, etc. on company products as needed.
  3. Assists Product Engineering Manager as needed.
  4. Troubleshoots and repairs company products as needed.
  5. Install and evaluate performance on new experimental products.
  6. Perform other duties as assigned.

DIMENSIONS:

Responsible for technical support to customers, potential customers, field sales, customer service, distributors, manufacturers’ representatives, etc. for all TOTO companies.

RELATIONSHIPS AND CONTACTS:

Daily exchange of technical information with customers, potential customers, field sales, customer service representatives, distributors, manufacturer representatives, etc.

SPECIFICATIONS:

Has a minimum of 3 years experience as a service and repair plumber.   A plumber’s license is desirable, but may be waived with adequate experience.  Excellent verbal and written communication skills are mandatory.  Candidate should be comfortable working with a personal computer using Microsoft operating system, in the Office environment.

SUPERVISORY:

No direct supervisory responsibility. 

If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@totousa.com for consideration. Resumes without salary requirements will not be considered.

Engineering Technician

email

Atlanta, Georgia

Location : Morrow, GA 30260
Employee Type : Full-Time
Industry : Manufacturing
Manages Others : No
Job Type : Technician
Experience : At least 3 year(s)
Post Date : 7/2/2014
Contact Information : Jose Lopez

MAJOR FUNCTION:

Performs testing and analysis of existing, new prototype and competitor products to determine reliability as well as variations between products.  Prepares, maintains, and initiates required data and paperwork to assure product compliance to TUS and Corporate Standards..

CORE RESPONSIBILITIES

  1. Performs test on existing company products, new prototype products and competitor products to determine performance, reliability, as well as performance variations between products.
  2. Compares test results to industry and company standards to insure product compliance.
  3. Compiles, analyzes and reports test results.
  4. Prepares and submits documentation for approvals to denote compliance of new or improved products.
  5. Prepares and submits test reports and other pertinent information. 
  6. Prepares specifications for company products in a format acceptable to distribution to engineers, manufacturers’ representatives, field sales, etc.
  7. Creates, revises and prepares packaging specifications of company products for vendors.
  8. Assists in the preparation of presentations.
  9. Assist Development Engineering as requested.
  10. Maintains safety and 5S program and regulations within the engineering lab and office area

ADDITIONAL RESPONSIBILITIES:

  • Trains staff and customers as needed.
  • Troubleshoots and repairs company products as needed.
  • >Install and evaluate performance on new experimental products.
  • Develops, conducts, and reports product tests.
  • Perform other duties as assigned.

COMPETENCIES:

  1. Technical/Analytical Thinker
  2. Critical Thinking
  3. Broad Professional
  4. Accountability
  5. Continuous Improvement
  6. Teamwork

RELATIONSHIPS AND CONTACTS:

Daily contact with DE Managers and other DE Personnel.  Frequent contact with Marketing, Sales, and Production organizations.

SPECIFICATIONS:

Associates Degree in Electrical, Mechanical, Ceramic Engineering or a related field with at least one (1) year of applicable experience. Knowledge of plumbing is helpful. Must possess excellent analytical, organizational, as well as verbal and written communication skills. Must also be proficient in Microsoft Word, Excel, and PowerPoint

SUPERVISORY RESPONSIBILITY:

This is not a supervisory position.

If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@totousa.com for consideration. Resumes without salary requirements will not be considered.

District Sales Manager

email

Ohio

Location: Ohio
Employee Type: Full-Time
Industry: Manufacturing
Manages Others: Not Specified
Job Type: Sales Manager
Experience: At least 3 year(s)
Post Date 7/1/2014
Contact Information: Shay Moncrief

MAJOR FUNCTION:

To increase market penetration in assigned geographical territory within accordance of company marketing strategies.

COMPETENCIES:

  1. Source, evaluate and recommend viable distributors, wholesalers, and manufacturer representatives to market products in assigned territory.
  2. Train and provide support to distributor/wholesalers/manufacturer representatives to establish effective network.
  3. Maintain close relationships with distributor/wholesaler/manufacturer representatives network to determine competitive sales trends, competitor activities and competitor pricing.
  4. Develops leads for medium to large construction projects and pursue through engineering, architectural, general contractors, etc. to quote job.  Follows up on quotes to obtain orders. 
  5. Assists in developing marketing strategies within territory to build name recognition of company products.
  6. Investigate customer complaints of defective product or unsatisfactory service and recommend appropriate action necessary to resolve complaints.  Follows complaints to satisfactory conclusion between customer and company.
  7. Ensures that all documentation and procedures are maintained in regards to ISO policies relating to Environment Management System and Quality Management System.

ADDITIONAL RESPONSIBILITIES:

  1. Maintain up-to-date information concerning sales prices, availability of product, production schedules, profit contribution, sales policies, sales trends, and status of current orders to meet marketing objectives and assure the company satisfies customer requirements to greatest practical extent.
  2. Incumbent reports any information as to a change in the financial status of customers.
  3. Prepares necessary expense and sales reports on a timely (weekly) basis.
  4. Maintain memberships and participation in association and affiliated industry groups.
  5. Performs other duties as assigned.

DIMENSIONS:

Shares in the sales and goals for assigned geographical area.

RELATIONSHIPS AND CONTACTS:

Daily contact with distributors/wholesalers/manufacturer representatives of products as well as engineering firms, architects, general contractors, etc.  Frequent contact within trade associations, shows, etc.

SPECIFICATIONS:

B.B.A. in sales, marketing or related field plus at least three (3) years of industry experience.

SUPERVISORY:

This is not a supervisory position.

If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@totousa.com for consideration. Resumes without salary requirements will not be considered.

Business Strategy - Coordinator

email

Morrow, Georgia

Location : Morrow, GA 30260
Employee Type : Full-Time
Industry : Manufacturing
Manages Others : Not Specified
Job Type : Coordinator
Experience: At least 3 year(s)
Post Date : 7/1/2014
Contact Information : Shay Moncrief

MAJOR FUNCTION:

Coordinates assigned Business Strategy functions related to Sustainability by collecting, analyzing, and reporting planning related data as directed by the Director of Business Strategy.  Monitors and focuses on strategies related to sustainability initiatives as they pertain to good corporate stewardship while supporting TOTO “Good Business Practices” 

COMPETENCIES:

  1. Collects, compiles and reports daily the status of Sustainability initiatives.
  2. Researches, collects, and presents critical information regarding contemporary and creative resources that keeps TOTO USA in the forefront of sustainability ideas and programs. 
  3. Updates, distributes and maintains data base within a power point presentation to support community and TOTO initiatives.
  4. Supports members of the Business Strategy team and works in conjunction with the Operations Division to meet targeted Sustainability initiatives. 
  5. Plans and facilitates presentations within TOTO and customers as needed.
  6. Frequently is a part of a team that represents TOTO and meets with professionals from the outside with the purpose of developing or communicating sustainable initiatives. 
  7. In order to keep TOTO at the forefront compares TOTO’s initiatives to local, state and national based sustainable initiatives.  

ADDITIONAL RESPONSIBILITIES:

  1. Maintains confidentiality at all times.
  2. Performs other functions as assigned.

DIMENSIONS:

Provides  support within the department

RELATIONSHIPS AND CONTACTS:

Daily contact with members of the Business Strategy team, members of the Operations divisions and other departments as needed.  

SPECIFICATIONS:

Bachelor’s Degree in market research, sustainability or related field.  Requires at least three (3) years’ experience compiling, analyzing and manipulating data. Must have excellent verbal and written communication skills. PC skills in Microsoft Word, Excel, Access and PowerPoint are mandatory. Exposure to J.D. Edwards software would be a plus.

SUPERVISORY:

This is not a supervisory position.

If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@totousa.com for consideration. Resumes without salary requirements will not be considered.

Assistant Manager - Sales Planning

email

Morrow, Georgia

Location : Morrow, GA 30260
Employee Type : Full-Time
Industry : Manufacturing
Manages Others : Not Specified
Job Type : Sales Planning
Education: At least 3 year(s)
Post Date : 7/1/2014
Contact Information : Shay Moncrief

MAJOR FUNCTION:

Forecasts product demands from sales history, job quotes, product/market researches and live information through daily communication with the field and communicate with Production Planning Department as needed to minimize excess inventory and to reduce back orders. 

COMPETENCIES:

  1. Forecasts product demands per each sku from sales history, job quotes and product/market researches and communicate with Production Planning Department as needed.
  2. Analyses sales data and makes recommendations to senior sales management.
  3. Prepares presentations, utilizing various systems to include power point, for distribution and various meetings to include sales, production, inventory and others as appropriate. 
  4. Tracks job quotes and support sales in recommendation and consultation of products and supply, communicating with Development Engineering, Production Planning and Business Planning Departments.
  5. Researches competitions, market trends of specific products upon request.
  6. As appropriate complete detailed reports to include achievements, findings and suggestions for improvement.
  7. Recommend changes to procedures, products and sales programs that would enhance performance of sales, customer service and sales planning departments.
  8. Replies to miscellaneous inquiries from customer service and sales departments.
  9. Ensures that all documentation and procedures are maintained in regards to ISO policies relating to Environment Management System and Quality Management System.

ADDITIONAL RESPONSIBILITIES:

  1. Maintains confidentiality at all times.
  2. Performs other functions as assigned by manager or director.

DIMENSIONS:

Provides support to director, sales division and other department members as appropriate. 

RELATIONSHIPS AND CONTACTS:

Daily contact with department members as well as Directors, and Executives.

SPECIFICATIONS:

Bachelor’s Degree in Production Planning or a related field or equivalent experience.  Requires at least three (3) years’ experience compiling and manipulating sales and production data. Must have excellent verbal and written communication skills. PC skills in Microsoft Word, Excel, Access and PowerPoint are mandatory. Exposure to J.D. Edwards software would be a plus

SUPERVISORY RESPONSIBILITY:

This is a non-supervisory position.

If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@totousa.com for consideration. Resumes without salary requirements will not be considered.

Architect and Design Representative - Sales

email

New York, NY

Employee Type : Full-Time
Industry : Consumer Products
Building Materials : Manufacturing
Manages Others : Not Spcified
Job Type : Sales
Experience : At least 3 year(s)
Post Date : 7/1/2014
Contact Information : Shay Moncrief

MAJOR FUNCTION:

Manages information and routinely makes in-person contact with architecture firms, design firms, engineering firms, construction managers, developers, mechanical contractors, plumbing contractors, property managers, and building owners.  Actively manages showroom renovations/build-out’s as needed throughout the Sales Region .

COMPETENCIES:

  1. Maintains regular in-person contact with specifiers of residential and commercial plumbing products in greater New York City market.
  2. Distributes announcements, sales bulletins, new product bulletins, and literature.
  3. Maintains close relationships with TOTO Sales and Branding departments.
  4. Introduces new product and presents updated information.
  5. Establishes new relationships with specifiers to gain sales and market penetration.
  6. Practices efficient and effective territory management of outside sales contact with firms and individuals in the specification market.
  7. Develops and maintains accurate database of industry contacts.
  8. Coordinates and fulfills requests for sample materials.
  9. Work regional and national trade shows and exhibitions, ie: Greenbuild, AIA, ASPE.
  10. Conducts product and industry trends training seminars with customers/specifiers
  11. Under direction of the Regional Sales Director, develops appropriate action plan for showroom renovations.  Develops and executes a plan to successful build-out showrooms within the Sales Region.  Acts as the project leader for showroom renovations as detailed by the Regional Director and Branding Department..
  12. Develops close relationships with key mechanical contractors, builders, developers to drive specifications and secure business opportunities.
  13. At the direction of the Regional Sales Director, the A&D Manager will be assigned specific secondary showrooms to oversee and manage.  These showrooms will require training, sales promotion, and assistance with routine sales support.
  14. As scheduled, the A&D Manager will conduct showroom training with direct customers and their showrooms.  As a design expert and product knowledge leader, this person will conduct insightful and stimulating presentations which encompass all aspects of TOTO’s brand message and product advantages.

ADDITIONAL RESPONSIBILITIES:

  • Maintain up-to-date information concerning industry contacts, market status, sales opportunities.
  • Delivers and distributes information and specification as requested.
  • Prepares necessary expense and sales reports on a timely (weekly) basis.
  • Overnight travel involved.
  • Perform other duties as assigned.

SPECIFICATIONS:

  • Entry-Level Position
  • Bachelor’s Degree or Similar Experience.
  • Self-starter with excellent territory management ability.
  • Strong interpersonal, verbal, and written communication skills are a must.
  • Must have excellent presentation skills.
  • Must have proficiency in Microsoft Word, Excel, and Power Point.

DIMENSIONS:

Serves as a liaison between TOTO and industry associations including but not limited to ASID, AIA, USGBC, ASPE (and others), attending regular meetings and events.

RELATIONSHIPS AND CONTACTS:

Works closely with Territory Sales Representatives, Business Development Manager, TOTO NYC Gallery, TOTO Regional Sales and Branding. Reports to Director of Sales Region.

SUPERVISOR RESPONSIBILITY:

This position does not require direct supervision of employees.

If you meet these qualifications, please submit your resume and cover letter including salary history to smoncrief@totousa.com Resumes without salary history will not be considered.

District Sales Manager

email

Ohio

Location: Ohio
Employee Type: Full-Time
Industry: Manufacturing
Manages Others: Not Specified
Job Type: Sales Manager
Experience: At least 3 year(s)
Post Date 7/1/2014
Contact Information: Shay Moncrief

MAJOR FUNCTION:

To increase market penetration in assigned geographical territory within accordance of company marketing strategies.

COMPETENCIES:

  1. Source, evaluate and recommend viable distributors, wholesalers, and manufacturer representatives to market products in assigned territory.
  2. Train and provide support to distributor/wholesalers/manufacturer representatives to establish effective network.
  3. Maintain close relationships with distributor/wholesaler/manufacturer representatives network to determine competitive sales trends, competitor activities and competitor pricing.
  4. Develops leads for medium to large construction projects and pursue through engineering, architectural, general contractors, etc. to quote job.  Follows up on quotes to obtain orders. 
  5. Assists in developing marketing strategies within territory to build name recognition of company products.
  6. Investigate customer complaints of defective product or unsatisfactory service and recommend appropriate action necessary to resolve complaints.  Follows complaints to satisfactory conclusion between customer and company.
  7. Ensures that all documentation and procedures are maintained in regards to ISO policies relating to Environment Management System and Quality Management System.

ADDITIONAL RESPONSIBILITIES:

  1. Maintain up-to-date information concerning sales prices, availability of product, production schedules, profit contribution, sales policies, sales trends, and status of current orders to meet marketing objectives and assure the company satisfies customer requirements to greatest practical extent.
  2. Incumbent reports any information as to a change in the financial status of customers.
  3. Prepares necessary expense and sales reports on a timely (weekly) basis.
  4. Maintain memberships and participation in association and affiliated industry groups.
  5. Performs other duties as assigned.

DIMENSIONS:

Shares in the sales and goals for assigned geographical area.

RELATIONSHIPS AND CONTACTS:

Daily contact with distributors/wholesalers/manufacturer representatives of products as well as engineering firms, architects, general contractors, etc.  Frequent contact within trade associations, shows, etc.

SPECIFICATIONS:

B.B.A. in sales, marketing or related field plus at least three (3) years of industry experience.

SUPERVISORY:

This is not a supervisory position.

If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@totousa.com for consideration. Resumes without salary requirements will not be considered.