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Careers
TOTO, the world’s largest plumbing manufacturer, offers a wide range of opportunities for talented, experienced professionals.

Our company was created almost a century ago in Japan, and we are an industry leader worldwide in sustainability, innovation and design. Our success in developing beautiful and technologically advanced products has fueled expansion and growth at TOTO, creating many new and interesting employment opportunities for qualified individuals. We invite you to explore your TOTO career possibilities today.

TOTO considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, TOTO complies with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. TOTO also provides reasonable accommodation to individuals with a disability in accordance with applicable laws. TOTO is committed to a drug-free workplace.

Supervisor - Casting

Location: Morrow, GA 30260
Employee Type: Full-Time
Industry: Manufacturing
Manages Others: Not Specified
Job Type: Supervisory
Experience: At least 3 year
Post Date: 11/12/14
Contact Information: Jose Lopez

MAJOR FUNCTION:

 

Supervises and coordinates the casting, drying, white ware inspection and maintenance of molds process to achieve the maximum utilization of materials, equipment, and manpower in accordance with quality standards and production schedules.

 

COMPETENCIES:

 

  1. Continuously strives to increase productivity and decrease operating costs through maximization of standard work methods and procedures, efficient utilization of material and equipment, and effective motivation of employees.
  2. Produce quality product in accordance with the established standards for the products produced in this department.
  3. Plans and organizes daily activities based on the production plans and information gained through engineering/production.
  4. Organizes and assigns positions to line operators and gives instructions on changes or new procedures introduced.
  5. Monitors and maintains line conditions including quality of workmanship, equipment operations and production parameters.
  6. Maintains equipment operation and troubleshoots possible equipment malfunctions with assistance from operating staff and engineers.
  7. Conducts quality/yield improvement activities, auditing operations, collecting data, checking defects and taking corrective actions.
  8. Trains, supervises and evaluates his/her subordinates.
  9. Maintains and provides personnel, production, and yield records.
  10. Ensures that all safety procedures are followed and maintains a safe working environment for employees.
  11. Establishes and maintains effective practices and procedures for employees regarding safety, training, good housekeeping, and discipline in accordance to applicable local, state, and federal laws and regulations as well as TOTO policies and procedures.
  12. Ensures that all documentation and procedures are maintained in regards to ISO policies relating to Environment Management System and Quality Management System.

 

ADDITIONAL RESPONSIBILITIES:

 

  1. Monitors mold conditions in the machine and takes corrective action when necessary.
  2. Communicate with other supervisors to ensure work flow and quality is maintained.
  3. Performs other duties as assigned.

 

DIMENSIONS:

 

Responsible for production output and quality of the Cast Shop.

 

RELATIONSHIPS AND CONTACTS:

 

Daily contact with section managers, engineers and line workers.  Also daily contact with supervisors involved in the flow of ware.

 

SPECIFICATIONS:

 

High school graduate with additional college courses.  At least three (3) years of supervisor experience in manufacturing is essential.

 

SUPERVISORY RESPONSIBILITY:

 

Directly supervises thirty-five plus workers.

 

About TOTO:

 

TOTO USA is headquarters for the Americas Division of the TOTO Global Group, which was established in 1917 with the founding of TOTO, Ltd., in Kitakyushu, Japan. TOTO is the world’s largest manufacturer of bathroom fixtures and fittings with $5.1 billion dollars in annual sales. For nearly 100 years, TOTO has been the recognized leader in innovation, performance, and design in products that enhance the luxury bathroom experience. Today, the company maintains 23,500 employees in 69 offices around the world and owns manufacturing facilities in Japan, the US, Mexico, China, and Europe with an affiliated network of more than 80 production facilities worldwide. With more than 1,500 engineers on staff and three centers devoted to research and development, TOTO is dedicated to engineering products that respect the environment while meeting people's needs for comfort, beauty, and performance. TOTO’s corporate philosophy – People-First Innovation – is the guiding principle for all the company’s processes, from engineering and design to manufacturing and sales. Consumers enjoy the peace of mind that comes from knowing they purchased a world-class brand that innovates to improve people’s quality of life. Winner of numerous domestic and international awards and recognitions, TOTO is the only plumbing manufacturer honored as Water Efficiency Leader by the Environmental Protection Agency. The company continues to raise industry standards and consumer expectations as to what is possible in the bathroom, as TOTO believes a high-quality bathroom is an experience and an everyday luxury people value and appreciate.

 

For more information, consumers may visit www.totousa.com or call 1.888.295.8134, Option 5. Follow TOTO on Twitter (@TOTOUSA) and become a TOTO fan on Facebook

Inside Sales Support Representative

Inside Sales Support Representative

Location: Fairburn, GA 30213
Employee Type: Full-Time
Industry: Manufacturing
Manages Others: Not Specified
Job Type: Customer Service
Experience: At least 3 year
Post Date: 01/14/2015
Contact Information: Jose Lopez

MAJOR FUNCTION:

 

Provides support to manufacturer representatives, distributors, company sales representatives, consumers and internal employees. Efficiently utilizes systems and resources for: stock status, purchase order processing/inquiries, purchase order changes, delivery dates, and application of product.

 
 
 
 
                     

COMPETENCIES:

 

Resolves product/service problems and provides follow-up to ensure satisfactory resolution.

 

 

 

Utilizes various systems (JDE, web based order management tools, shipment tracking/freight estimation tools) to efficiently process purchase orders, track shipments, and review supply/demand.

 

 

 

Must understand different shipping options and the customer requirements to effectively communicate specific shipping requirements for specialized services.

 

 

 

Proficient Product Knowledge to effectively answer customer inquiries regarding: key features, function and benefits of products.  Sales Program Knowledge required related to Sales Discount and Freight.

 

 

 

Remain diligent in reviewing and understanding: Product Bulletins, Sales Bulletins and Lead Times.  Working knowledge on Product Warranties, Spare parts, and Components.

 

 

 

Work with Account Analysts to ensure all claims are processed in a timely manner as it relates to reshipping products.

 

COMPETENCIES - Continued

 

Provide accurate, courteous and timely information when responding to customer concerns, comments, and/or questions.

 

 

 

List any Additional Skills, Software, or Experience Required/Preferred below:

 

At least (3 - 5) years of inside sales support/customer service experience  are required.  Must possess excellent interpersonal, verbal, and written communication skills. Exposure to a CRM tool, or similar software,  would be a plus.

HS/GED required; some college preferred.

 
 

Regardless of Position Title, all employees are expected to provide the highest level of customer service for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned.

 

 

Production Operator

email

Morrow, Georgia

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

  • Regularly required to stand, use hands/fingers, to handle, twist or feel.
  • Frequently required to walk, stoop, kneel or crouch.
  • Ability to speak and/or listen.
  • Occasionally required to sit.
  • Lifting up to 55lbs as required in job and SOP.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Repetitive bending/pulling.
  • Repetitive movements of fingers, hands, wrists and arms.

Work Environment:

The work environment consists of an indoor manufacturing facility with controlled environment. Heat, humidity and barometric pressure can fluctuate depending on area of plant. Depending on job, exposure to odors, fumes, sounds and product may require the use of Personal Protective Equipment(PPE) including, but not limited to, protective gloves, ear protection, eye protection and safety shoes.

Ideal candidates will be able to perform with the above requirements/conditions and have the following:

  • High school diploma, GED or equivalent.
  • Six months assembly or production related experience.
  • Basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals)
  • Ability to read and comprehend basic written instructions and procedures.
  • Must have mechanical capability.

Interested candidates should contact Human Resources by email at humanres@totousa.com for additional information. EOE