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TOTO Customer Support

Support Quick Links

Please contact TOTO by completing the Customer Service Contact Form or via the email links below.

Contact Information
Inquiry type
Inquiry type

Customer Service : For information about product features, availability, sales and showrooms.
Tech Support : For product assistance with warranty, repair, trouble shooting, and installation questions.

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Contact TOTO

  • General Customer Service

    Hours: 8AM to 6PM EST -
    Monday to Friday

    For general product inquires or assistance locating a TOTO authorized showroom, press "8" when prompted.

  • Sales Support

    Hours: 8AM to 6PM EST -
    Monday to Friday

    For all other inquires including sales support, order status and inventory questions, press "5" when prompted.

  • Technical Support

    Hours: 8AM to 8PM EST -
    Monday to Friday

    For technical support or warranty issues, press "4" when prompted.

  • Contact Address

    1155 Southern Road
    Morrow, Georgia 30260