Accessibility Statement for totousa.com

TOTO USA is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and in doing so adhere to currently available WCAG standards and guidelines.

TOTO USA employs formal accessibility quality assurance methods, however, despite our best efforts to ensure accessibility of totousa.com, there may be some limitations. TOTO USA is not responsible for ensuring that third-party content, software/tools, widgets, add-ins, APIs, etc., which are not owned by TOTO USA but are otherwise located on or linked to totousa.com, conform to WCAG 2.1 Level AA, and shall not be liable if they are inaccessible to individuals with disabilities.

Feedback
We welcome your feedback on the accessibility of totousa.com. Please let us know if you encounter accessibility barriers on totousa.com:

1-888-295-8134
custservice@toto.com
Hours: 8AM to 8PM EST -
Monday to Friday

Letter of Conformance
A letter of digital accessibility conformance for totousa.com is available here.

Exception: as an inherently visual feature, information and functionality related to or provided by screen sharing tools (such as, but not limited to: iframe embeds, externally linked websites outside our direct control) may not be accessible to all users. This functionality is therefore not covered by this Letter of Conformance. Although TOTO USA has fixed all issues in their control, there are known issues with the Third-Party integrations which may prevent some users from using this feature.