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Contact Us

Contact Info

General Customer Service

Hours: 8AM to 8PM EST -
Monday to Friday

For general product inquiries, assistance locating
a TOTO authorized showroom, or product literature,
press "3" when prompted.

Sales Support

Hours: 8AM to 5:30PM EST -
Monday to Friday

For all other inquiries including sales support,
order status and inventory questions,
press "5" when prompted.

Tech Services

Hours: 8AM to 8PM EST -
Monday to Friday

For technical support or warranty issues, press "4" when prompted.

To expedite warranty or repair related issues please have your proof of purchase on hand prior to contacting us. Note: Warranty is only extended to the original purchaser of the product.

After Sales Service

Monday to Friday
For WASHLET or NEOREST repairs, issues, or support,
Press "6" when prompted.

Contact Address

1155 Southern Road
Morrow, Georgia 30260

International Inquiries

(001) 770-282-8686

Request Literature

If you would like to learn more about TOTO and our products, please order a literature packet or visit our brochure page to download a PDF of one of our brochures. You can also visit one of our dealers to pick up more information on TOTO.

Please click on the link that best describes you to receive a TOTO literature packet:

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