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Contact Us

Contact Info

General Customer Service

Hours: 8 a.m.-8 p.m. ET

To purchase replacement parts, assistance with product selection, locating a TOTO showroom or product literature press 3 when prompted.

Sales Support

Hours: 8 a.m.-5:30 p.m. ET

For assistance with warranty registration, pre and post sales support, order status and inventory questions press 5 when prompted.

Tech Services

Hours: 8 a.m.-8 p.m. ET

For specific product technical support including assistance with troubleshooting and installation, or to file a warranty claim press 4 when prompted.

To expedite warranty or repair related issues please have your proof of purchase on hand prior to contacting us. Note: Warranty is only extended to the original purchaser of the product.

After Sales Service

Hours: 11 a.m.-7 p.m. ET

For technical assistance, or to schedule a service appointment for your TOTO WASHLET or NEOREST products, press 6 when prompted.

Contact Address

1155 Southern Rd
Morrow, GA 30260

International Inquiries

(001) 770-282-8686

Request Literature

If you would like to learn more about TOTO and our products, please order a literature packet or visit our brochure page to download a PDF of one of our brochures. You can also visit one of our dealers to pick up more information on TOTO.

Please click on the link that best describes you to receive a TOTO literature packet:

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