Contact Us
Contact Info
General Customer Service
1-888-295-8134
custservice@toto.com
Hours: 8AM to 8PM EST -
Monday to Friday
For general product inquiries, assistance locating
a TOTO authorized showroom, or product literature,
press "3" when prompted.
Sales Support
Hours: 8AM to 5:30PM EST -
Monday to Friday
For all other inquiries including sales support,
order status and inventory questions,
press "5" when prompted.
Tech Services
1-888-295-8134
techsupport@toto.com
Hours: 8AM to 8PM EST -
Monday to Friday
For technical support or warranty issues, press "4" when prompted.
To expedite warranty or repair related issues please have your proof of purchase on hand prior to contacting us. Note: Warranty is only extended to the original purchaser of the product.
After Sales Service
1-888-295-8134
For WASHLET or NEOREST repairs, issues, or support,
Press "6" when prompted.
Contact Address
TOTO USA, INC.
1155 Southern Road
Morrow, Georgia 30260
International Inquiries
Request Literature
If you would like to learn more about TOTO and our products, please order a literature packet or visit our brochure page to download a PDF of one of our brochures. You can also visit one of our dealers to pick up more information on TOTO.
Please click on the link that best describes you to receive a TOTO literature packet:
Download Consumer Packet
Download Trade Packet