TOTO Customer Support
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Support Quick Links
Contact TOTO
General Customer Service
1-888-295-8134
custservice@toto.com
For general product inquiries or assistance locating a TOTO authorized showroom, press "3" when prompted.
Hours: 8AM to 8:00 PM EST -
Monday to Friday
Sales Support
Hours: 8AM to 5:30PM EST -
Monday to Friday
For all other inquiries including sales support, order status and inventory questions, press "5" when prompted.
Tech Services
1-888-295-8134
techsupport@toto.com
Hours: 8AM to 8PM EST -
Monday to Friday
For technical support or warranty issues, press "4" when prompted.
When emailing techsupport@toto.com for warranty related issues, please attach your proof of purchase to expedite warranty related issues. Note: Warranty is only extended to the original purchaser of the product in question.
After Sales Service
1-888-295-8134
Monday to Friday
For WASHLET or NEOREST repairs, issues, or support,
Press "6" when prompted.
Contact Address
TOTO USA, INC.
1155 Southern Road
Morrow, Georgia 30260