TOTO Customer Support

Please contact TOTO by completing the Customer Service Contact Form or via the email links below.

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Contact TOTO

  • General Customer Service

    1-888-295-8134
    custservice@toto.com

    For general product inquiries or assistance locating a TOTO authorized showroom, press "3" when prompted.
    Hours: 8AM to 8:00 PM EST -
    Monday to Friday

  • Sales Support

    Hours: 8AM to 5:30PM EST -
    Monday to Friday

    For all other inquiries including sales support, order status and inventory questions, press "5" when prompted.

  • Technical Support

    1-888-295-8134
    techsupport@toto.com
    Hours: 8AM to 8PM EST -
    Monday to Friday

    For technical support or warranty issues, press "4" when prompted.

  • Contact Address

    TOTO USA, INC.
    1155 Southern Road
    Morrow, Georgia 30260

  • International Inquiries

    (001) 770-282-8686