Careers

TOTO, the world’s largest plumbing manufacturer, offers a wide range of opportunities for talented, experienced professionals.

Our company was created almost a century ago in Japan, and we are an industry leader worldwide in sustainability, innovation and design. Our success in developing beautiful and technologically advanced products has fueled expansion and growth at TOTO, creating many new and interesting employment opportunities for qualified individuals. We invite you to explore your TOTO career possibilities today.

TOTO considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, TOTO complies with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. TOTO also provides reasonable accommodation to individuals with a disability in accordance with applicable laws. TOTO is committed to a drug-free workplace.

  • Showroom Assistant

    Location: New York, NY
    Employee Type: Part-Time
    Industry: Manufacturing
    Manages Others: No
    Job Type: Sales
    Experience: At least 1 year
    Post Date: 09/30/2019
    Contact Information: Jose Lopez

    MAJOR FUNCTION:

    Customer Service focused within showroom that contributes to the achievement of short and long-range objectives established in the showroom plan through professional presentations and above expected customer service.


    COMPETENCIES:

    1. Must have excellent people skills, outgoing personality, and extremely reliable.
    2. Previous experience demonstrating a technical product.
    3. Professional appearance and works well with others on a team.
    4. Some cleaning and lifting needed.
    5. Occasional nights required, up to two a month.
    6. Makes customers feel welcome and provide excellent customer service.
    7. At initial contact with customer to determine needs and interests.
    8. Provide knowledgeable presentations of original customer’s request for product and complimentary products using description that focuses on function and comfort of the individual.
    9. Suggest complimentary products to the original request that would enhance functionality and comfort.
    10. Be prepared to counter customer objections..
    11. Handle routine maintenance, housekeeping and other miscellaneous duties that are not performed in some other manner.
    12. As appropriate, complete detailed reports to include achievements, findings and suggestions for improvement.
    13. Complete and maintain all paperwork associated with necessary reports to manager.
    14. Recommend changes to procedures or products’ layout that would enhance showroom’s performance.
    15. Perform additional duties as needed or requested by manager to operate store.

    SPECIFICATIONS:

    Associate’s degree or 60 credits in business or design related studies. Working knowledge of Microsoft Office mainly Excel, Access and Power Point. Familiarity with iPad and social media. Strong verbal, written communications and customer relations skills mandatory

    Able to work five days per week; Monday through Friday from 1 pm to 5 pm.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.

  • Marketing Coordinator

    Location: Atlanta GA  30260
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Marketing
    Experience: At least 3 years
    Post Date: 08/27/2019
    Contact Information: Jose Lopez

    MAJOR FUNCTION:

    Experience managing social media channels as well as analyzing and reporting from a social media measurement and listening tool. Experience coordinating and executing tradeshows and meetings. This role requires superior organizational skills with attention to detail and accuracy with the ability to oversee multiple projects simultaneously and manage budget while maintaining a high level of patience and creativity. Support other various projects as directed.

    COMPETENCIES:
    1. Responsible for day to day activities on social channels including posting, monitoring, listening, analyzing, reporting and replying to customer content.
    2. Works with supervisor, PR and agency to develop strategies for social media, influencers and other social media activities.
    3. Plan and execute tradeshow deliverables for multiple shows: staff registration, space selection, staff attendance logistics, work with exhibit company to refine floor plans to produce cost effective plans and troubleshooting.
    4. Coordinates the events and social media budgets and maintain fiscal responsibility.
    5. Responsible for all sponsorship activities including events and promotions.
    6. Assist planning and execution of internal and external sales meetings.
    7. Handle ordering of promotional items and maintaining inventory.
    8. Maintain industry partnerships and associations.
    9. Maintain online literature site, track leads, fulfillment and report on current levels.
    10. Copywriting and proof reading as needed for all content to ensure correct grammar, style and consistent with TOTO brand message.
    11. Maintain collection of past publications.
    12. Handle multiple projects and meet strict deadlines in a fast-paced environment.
    13. Responsible for supporting various departments as outlined by supervisor with project coordination and completion.
    14. Exceptional computer skills including Microsoft Office suite.

    REQUIREMENTS:

    Degree in Marketing, Communications or related field and at least 2-4 years of related experience. Must have strong project management and communication skills. Experience working on Mac platform preferred. Able to travel to sales meetings and major tradeshows 3-4 times a year.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.


  • Packaging Engineer

    Location: Atlanta GA  30260
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Engineering
    Experience: At least 3 years
    Post Date: 08/13/2019
    Contact Information: Jose Lopez

    MAJOR FUNCTION:

    • Liaison with e Commerce Channel, Engineering, manufacturing and Supply Chain Operations
    • Seek and coordinate with internal and external sources to develop e-commerce fulfillment solutions to support packaging, transportation, origin to destination costs and delivery expectations.
    • Coordinate with the Engineers to finalize packaging and label data.
    • Develop new packaging solutions for all product categories including spare parts to support retail and e Commerce Sales Channel.
    • Cost analysis of different packaging design themes and the specific performance characteristics of ASTI-6  SIOC packaging and handling.
    • Work closely with packaging suppliers to meet project needs.
    • Package quality testing with associated statistical analysis.
    • Develop and manage timelines for all packaging projects.
    • Work closely with Product Development to ensure that key packaging requirements are identified and delivered.
    • Identify, conduct and analyze package performance testing materials and components.
    • Perform Package stability testing where appropriate.
    • Initiate distribution testing where applicable.>/li>
    • Perform field inspections to evaluate storage conditions.
    • Develop and maintain current and accurate packaging specifications for all products.
    • Serve as the Packaging "Go To" person & participate with cross-functional teams.
    • Provide technical packaging direction to various levels of the organization, other functional disciplines, including: quality, operations, supply chain, purchasing, manufacturing, logistics, marketing and sales, and outside design and manufacturing sources.

    COMPETENCIES:

    1. Problem solving, communication, organizational, time management, and multi-tasking skills.
    2. Results-driven, attention to detail, self-motivated.
    3. Ability to interact with all company functions including R&D, Marketing, Purchasing and Operations.
    4. Ability to make sound decisions based on factual data, past experience and scientific reasoning.
    5. Proficient in the use of MS Office software including Excel, Word, and PowerPoint.
    6. Good Knowledge base on packaging materials, formats, and equipment.

    SPECIFICATIONS:

    Bachelors desired but not required; focus in Packaging Design and Shipping or related discipline. 2-5 years direct experience in a Packaging Design related function for a consumer goods manufacturing company.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.

     

  • CNC Machinist

    Location: Atlanta GA  30260
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: No
    Job Type: Engineering
    Experience: At least 3 years
    Post Date: 06/19/2019
    Contact Information: Jose Lopez

    MAJOR FUNCTION:

    Produces machined plaster molds by programming, setting up, and operating a computer numerical control (CNC) machine; maintaining quality and safety standards; keeping records; maintaining equipment and supplies.

    COMPETENCIES:
    1. Plans stock inventory by checking stock to determine amount available; anticipating needed stock; placing and expediting orders for stock; verifying receipt of stock.
    2. Program mills and lathes by entering instructions, including zero and reference points; setting tool registers, offsets, compensation, and conditional switches; calculating requirements, including basic math, geometry, and trigonometry; proving part programs.
    3. Maintains equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.
    4. Document actions by completing production and quality logs.
    5. Perform proper set-up and calibration procedures for all equipment and accessories to be used on projects.
    6. Translating instructions into computer commands so the machines can perform the correct function.
    7. Prepare and load raw material plaster blocks onto the cutting room floor.

    REQUIREMENTS:

    Degree in Engineering, preferably Mechanical or Machining. Three (3) years or more of experience preferred. Experience with SNK 5-axis machines preferred but not required.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.


  • Plumbing Technical Support Specialist, New York
    Location: New York, NY
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Technical Support
    Experience: At least 5 years
    Post Date: 07/11/2019
    Contact Information: Jose Lopez

    MAJOR FUNCTION:

    Handle calls, e-mails, and other correspondence from customers related to but not limited to Washlet/Neorest products. Customer Site Visits for Washlet and Neorest repairs. When necessary, provides technical assistance to customers, potential customers, sales, distributors, manufacturer representatives, etc. related to proper installation, product features, specifications, and applicable products to meet designated specifications.

    COMPETENCIES:
    1. Responds to customer telephone and email inquiries regarding installation problems or malfunctions as well as provide step by step instructions to alleviate problems or malfunctions.
    2. Organizes RGA database for patterns and trends and submit a monthly report.
    3. Makes sure all products have been replaced and are accurate on chart.
    4. As appropriated, provides specifications of company products to architects, engineers, manufacturer representatives, field sales, etc.
    5. Compiles claim data in order to form trend analysis as well as make product improvements.
    6. Provides documentation to customers and regulatory agencies denoting product specifications in order to verify compliance with local and state codes.
    7. Explains products and features to customers, potential customers, architects, engineers, plumbers, distributors, etc.
    8. Provides field support to customer and sales in order to evaluate claims due to quality, faulty installation, etc.
    9. Evaluates company products in accordance to certification standards.
    10. Provides input on installation manuals for new and improved product and input on packaging specifications of company products for vendors.
    11. Trains new sales managers, customer service, manufacturer representatives, distributors, etc. on company products; and assists Product Engineering Manager as needed

    SPECIFICATIONS:

    Has a minimum of (5) years’ experience as a service and repair plumber. Plumber’s license desirable, but may be waived with adequate experience. Excellent verbal and written communication skills. Comfortable working with a personal computer in an office environment.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.


  • Project Engineer

    Location: Morrow, GA  30260
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: No
    Job Type: Engineering, Manufacturing
    Experience: At least 5 years
    Post Date: 04/10/2019
    Contact Information: Jose Lopez

    MAJOR FUNCTION:

    Support and technical point of contact for the Project engineers and Vendors. Schedule preparation, pre-planning and resource forecasting for engineering and other technical activities. Assists  with installs, builds, tests, repairs and equipment modifications.

    COMPETENCIES:

    1. For all TOTO personnel within area of responsibility, obtains maximum benefit through: organization, training and leadership.
    2. Performs system designing, planning, budgeting, fabricating and installing.
    3. Responsible for new system development and implementation.
    4. Develops process and initiates process improvements.
    5. Creates and assists in training of production/ maintenance employees and in updating technical documentation.
    6. Observes and recommends improvements to enhance safety practices and procedures.
    7. Assists Senior Project Engineer / Manager for projects involving process improvements.
    8. Ensures activities are in accordance with local, state and federal laws as well as TOTO policy and procedures.
    9. Upgrades current skills and knowledge of technology improvements.
    10. Exchanges information with vendors and suppliers to improve production.
    11. Assists in ensuring a safe work environment by maintaining and communicating good safety practices.
    12. Responsible for process improvement throughout the production sections of TOTO USA, Inc.
    13. Maintains daily contact with project engineers, management and production personnel informing them of system improvements.
    14. Maintains frequent contact with vendors, suppliers and service providers; and attends conferences and symposiums as appropriate to exchange information and maintain technical competence

    REQUIREMENTS:

    Degree in Electrical Engineering, Mechanical Engineering, Industrial/Manufacturing Engineering, Architectural or a related field. At least (5) years level of project management experience in design and building of industrial equipment projects. Required knowledge of Auto CAD 2D and understanding both US inches and metric units.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.

     

  • Production Operator

    Morrow, Georgia

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    PHYSICAL DEMANDS:

    • Regularly required to stand, use hands/fingers, to handle, twist or feel.
    • Frequently required to walk, stoop, kneel or crouch.
    • Ability to speak and/or listen.
    • Occasionally required to sit.
    • Lifting up to 55lbs as required in job and SOP.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    • Repetitive bending/pulling.
    • Repetitive movements of fingers, hands, wrists and arms.

    WORK ENVIRONMENT:

    The work environment consists of an indoor manufacturing facility with controlled environment. Heat, humidity and barometric pressure can fluctuate depending on area of plant. Depending on job, exposure to odors, fumes, sounds and product may require the use of Personal Protective Equipment(PPE) including, but not limited to, protective gloves, ear protection, eye protection and safety shoes.

    Ideal candidates will be able to perform with the above requirements/conditions and have the following:

    • High school diploma, GED or equivalent.
    • Six months assembly or production related experience.
    • Basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals)
    • Ability to read and comprehend basic written instructions and procedures.
    • Must have mechanical capability.

    Interested candidates should contact Human Resources by email at humanres@totousa.com for additional information. EOE

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