Careers

TOTO, the world’s largest plumbing manufacturer, offers a wide range of opportunities for talented, experienced professionals.

Our company was created almost a century ago in Japan, and we are an industry leader worldwide in sustainability, innovation and design. Our success in developing beautiful and technologically advanced products has fueled expansion and growth at TOTO, creating many new and interesting employment opportunities for qualified individuals. We invite you to explore your TOTO career possibilities today.

TOTO considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, TOTO complies with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. TOTO also provides reasonable accommodation to individuals with a disability in accordance with applicable laws. TOTO is committed to a drug-free workplace.

  • Sales Training Coordinator
    Location: Morrow, GA 30260
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Sales Training
    Post Date : 02/20/18
    Contact Information: Shay Moncrief

    EDUCATIONAL SPECIFICATIONS:

    Minimum Education Level Required: Some College. Microsoft Office Required.
    Preferred Educational Level: Associate Degree.
    (5) Years of training in a manufacturing/technical environment. Excellent organizational, interpersonal, verbal and written communication skills are essential. Multi-day travel (up to 60%).

    MAJOR FUNCTION:

    Coordinates product training for the Sales Division and other departments. Serves as primary resource for the Sales Department related to TOTO technology questions and comparison of TOTO to competitor products. Develops training material and plans; and conducts training sessions for: TOTO employees, external customers, potential customers, distributors, and manufacturing representatives.

    COMPETENCIES:

    1. Coordinates specific training programs and training projects for the Sales Division.
    2. Fields calls and emails from the sales team related to TOTO technology inquiries and comparison of TOTO to competitor products; as needed, partners with Development Engineering and Product Management Teams.
    3. Demonstrates a working knowledge of competitor products in regards to features, functions, and performance.
    4. Evaluates the effectiveness of training programs.
    5. Determines training need, develops training schedules with the input of Sales Team Executives and Directors; and maintain training calendar to be shared with Sales Division.
    6. Maintains and/or updates Technology Training Center.
    7. Participates in new product meetings to create and/or provide input for sales tools, spec sheets, installation manuals and other training materials as needed.
    8. Within the scope of the Sales Division, provides technical support and/or service to customers, manufacturer rep agencies and any customer as needed.
    9. Ensures that documentation and procedures are maintained in regards to ISO policies as related to Integrated System of Environment and Quality Management Systems.
    10. Maintains daily contact within Sales Integration and Sales Division.
    11. Maintains customer contacts with distributors, engineers, architects, designers, contractors, plumbers, field sales, etc., as required.
    12. Maintains frequent contact with other divisions, to include Operations and Marketing.
    13. As time permits assist Technical Support with phone calls, cases and live chat.

    DIMENSIONS:

    Regardless of Position Title, all employees are expected to provide the highest level of customer service for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned.

    No supervisory, budget, or administrative responsibilities

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@toto.com for consideration. Resumes without salary requirements will not be considered.

  • Plumbing Technical Support Representative

    Location: Ontario, CA 91761
    Employee Type : Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Technical Support
    Experience: At least 3 year(s)
    Post Date: 01/25/18
    Contact Information : Jose Lopez

    MAJOR FUNCTION:

    Provides technical assistance to customers, potential customers, sales, distributors, manufacturer representatives, etc. related to proper installation, product features, specifications, and applicable product to meet designated specification.

    RESPONSIBILITIES:

    1. Responds to customer telephone and email inquiries regarding installation problems or malfunctions as well as provide step by step instructions to alleviate problems or malfunctions.
    2. Provides specifications of company products to architects, engineers, manufacturer representatives, field sales, etc. who are seeking to evaluate company products to determine if meet local and state building codes.
    3. Compiles claim data in order to form trend analysis as well as make product improvements.
    4. Provides documentation to customers and regulatory agencies denoting product specifications in order to verify compliance with local and state codes.
    5. Explains products and features to customers, potential customers, architects, engineers, plumbers, distributors, etc.
    6. Provides field support to customer and sales in order to evaluate claims due to quality, faulty installation, etc.
    7. Investigates, evaluates and approves repair claims of damaged products; and Troubleshoots and repairs company products as needed.
    8. Performs and evaluates comparison testing of competitor products.
    9. Prepares and distributes test reports or other information to regulatory agencies in order to determine if product meets state code requirements.
    10. Evaluates company products in accordance to certification standards.
    11. Provides input on installation manuals for new and improved products and on packaging specifications of company products for vendors.
    12. Provides demonstrations/tours for engineers, architects, etc. requiring technical information as needed.
    13. Trains new sales managers, customer service, manufacturer representatives, distributors, etc. on company products; and assists Product Engineering Manager as needed.
    14. Installs and evaluates performance on new experimental products.

    SPECIFICATIONS:

    Has a minimum of (3) years exp as a service and repair plumber. Plumber’s license desirable, but may be waived with adequate exp.  Excellent verbal and written communication skills. Comfortable working with a personal computer and in an Office environment.

     

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered.

  • Production Scheduler

    Location: Fairburn, 30213
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Production, Planning and Control
    Experience: At least 3 year
    Post Date: 01/18/2018
    Contact Information: Margaret Brown

    MAJOR FUNCTION:

    Prepares and provides manufacturing team with efficient, executable production schedule, in appropriate time phases. Balances customer service, inventory, and production targets.

    COMPETENCIES:

    • Plans and managers production schedules to ensure time delivery of all customer orders.
    • Ensures Master and Production schedules are synchronized. 
    • Drives Plant schedule to maximize cost, space, inventory, labor, and materials.                          
    • Effectively communicates and supports plant supervisor(s) to ensure production schedule is compliant. 
    • Capacity responsibilities cover the overall coordination of materials, manpower, and machine schedules based on customer needs and overall operation efficiencies. 
    • Analyzes and accurately predicts the volume of output. 
    • Demonstrates understanding of capacity constraints/limitations and determines contingency options/plans. 
    • Coordinates with Production Supervisors to schedule required overtime to meet customer requirements. 
    • Releases, reschedules as needed, researches & resolves, and reviews & audits all Work Orders for Shop Floor. 
    • Executes and creates Part marshaling plan (Part Staging and allocation to order).
    • Evaluates, confirms, and schedules component deliveries to manufacturing; Manages Line Down; and Plans, schedules, prepares and daily tracks manufacturing workload customized order dates versus back scheduling.
    • Determines, builds, and maintains optimal inventory and safety stock levels to achieve desired services based on sales forecasts and demand planning.
    • Manages material plans; monitors manufacturing turn time, on time delivery, past due order reductions, inventory values and turns; Participates in review meetings including S&Ops as required. 
    • Supports  by communicating and participating with cross-functional teams to support parts parts departments, problem solve, and provide process improvement to plant and staff teams.
    • Performs other duties as assigned. 

    SPECIFICATIONS:

    Bachelor’s Degree preferred, or (3) yrs. of applicable Production Scheduler experience. ERP background and SAP. Must have excellent interpersonal skills, verbal and written skills. Must also be detailed oriented, and multi-tasked.

    SUPERVISORY RESPONSIBILITY:

    None

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to mbrown@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.

  • Senior Document Control Coordinator
    Location: Morrow, GA 30260
    Employee Type : Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Engineering, Manufacturing
    Experience: At least 3 year(s)
    Post Date: 12/27/17
    Contact Information : Jose Lopez

    MAJOR FUNCTION:

    Analysis and enhancement of existing business processes, development of document control procedures and ensuring compliance with record retention guidelines. Responsible for administration, maintenance and end-user training and support of Enterprise Product Data Management system. Develops expert knowledge of existing engineering design processes with ability to leverage appropriate EPDM electronic data exchange with internal ERP system and other supply chain systems as needed.

    COMPETENCIES:

    1. Possess knowledge of the relationships between parts, assemblies and drawings in a 3D solid modeling environment.
    2. Acquires thorough understanding of revision structure and document archiving techniques.
    3. Designs and implements User and Group permission administration process (role based permissions).
    4. Develops rapid storage, search and retrieval structure (taxonomy classification) utilizing metadata / properties.
    5. Assists development process automation, utilizing application programming interface (API) fundamentals.
    6. Oversee engineering change notice (ECN) process including: confirmation of document and/or bill of materials (BOM) changes, distribution and archiving.
    7. Distributes and/or uploads new or revised technical documentation to company website.
    8. Assigns part numbers to product components and subassemblies and maintains master log.
    9. Performs evaluations and document audits as needed.
    10. Works closely with IT team members in support of: hardware, network, database, workstation, application and other aspects of the engineering systems environment.
    11. Manages relationships with various suppliers, and/or resellers, related to include, but not limited to: support, maintenance contracts, licensing, pricing, and annual renewals.
    12. Effectively interacts with other project personnel, to include: project management, product engineers, vendors, and production planning control.

    SPECIFICATIONS:

    Degree in Engineering or, Computer Science preferred (Equivalent work experience also considered); Three (3) years or more experience as a CAD/PDM system administrator (SolidWorks a plus), or other Enterprise Document Management or Content Management system administrator.

     

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered.

  • Product Engineer

    Location: Morrow, GA 30260
    Employee Type : Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Engineering, Manufacturing
    Experience: At least 3 year(s)
    Post Date: 11/30/17
    Contact Information : Jose Lopez

    MAJOR FUNCTION:

    Facilitate the development and/or modification of plumbing products from conceptual design through product life cycle.

    RESPONSIBILITIES:

    1. Review designs for ease of assembly and manufacturability and suggest improvements.
    2. Evaluation and testing of prototypes and/or first article samples to ensure quality and performance of finished products. Suggest modifications as necessary.
    3. Facilitate engineering changes to existing products as needed to address market needs, enhance quality and/or improve cost.
    4. Prepare, review and utilize technical drawings made to existing drafting standards.
    5. Assist quality and manufacturing teams to resolve inspection and/or production issues.
    6. Manage production part approval process (PPAP).
    7. Identify and evaluate potential new vendors.
    8. Coordinate with approved suppliers regarding manufacturing and delivery of components and/or finished goods.
    9. Create and maintain Bill of Materials (BOM) for new and existing products.
    10. Compile and present development progress and details according to prescribed Design Review process.
    11. Conduct competitive research to monitor industry trends.
    12. Assist in the creation of product support materials such as packaging, installation manuals and specification sheets.
    13. Work in accordance with both ISO and TOTO USA, INC. policies and procedures.
    14. Perform other duties as assigned.

    EDUCATION:

    Bachelor’s degree in engineering, preferably mechanical or ceramic. Three (3) years or more of manufacturing experience in an environment with an ERP system preferred.

    SKILLS:

    Proficient with Microsoft Office. Experience with a 3D CAD package, preferably SolidWorks, is a plus. Basic working knowledge of manufacturing processes including machining, casting and forging desired.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered.

  • Associate Process Engineer (Two Openings)

    Location: Atlanta, 30310
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Operations, Technical, and E-Comm.
    Experience: At least 3 year
    Post Date: 11/03/2017
    Contact Information: Margaret Brown

    MAJOR FUNCTION:

    Installs, builds, tests, troubleshoots, repairs, and modifies equipment in assigned production area.

    COMPETENCIES:

    • Performs scheduled and preventive maintenance in assigned work area.
    • Troubleshoots problems as they arise and provides repair and/or reports problems.
    • Performs quality tests and reports trends.
    • Recommends corrections to quality issues.
    • Performs all duties in a safe manner in accordance with TOTO procedures.
    • Assist Process Engineer(s) as needed.
    • Assists and provides training to supervisors and technician level production employees as required.
    • Maintains technical skills by updates in training provided by equipment manufacturers and vendors utilized.
    • Responsible for assisting in production improvements at the Morrow plant.
    • Maintains daily contact with supervisors, managers, engineering, and production personnel, and some contact with vendors, suppliers, and service providers whom TOTO purchases goods and services.
    • Performs other duties as assigned.

    SPECIFICATIONS:

    Degree in Materials, Ceramics, Industrial Engineering or other related engineering area preferred; and at least (1) year of related experience preferred.

    SUPERVISORY RESPONSIBILITY:

    None

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to mbrown@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.

  • Technical Writer
    Location: Morrow, GA
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Manufacturing, Writing
    Experience : At least 1 year
    Post Date : 11/03/2017
    Contact Information : Shay Moncrief

    EDUCATIONAL SPECIFICATIONS:

    Degree plus (1) one year of technical writing experience (a Plus if in SolidWorks), with excellent English writing and grammar skills. Poficient in use of MS Office suite and Adobe Design suite, specifically InDesign and Illustrator. Minimum Education Level: Bachelor's Degree.

    MAJOR FUNCTION:

    Create and/or update detailed user documentation, including: how-to guides and instruction manuals, to support a variety of plumbing products for both internal use and for external customers.

    COMPETENCIES:

    • Collects information from self-study, engineering and others as needed to create technical documents.
    • Explains scientific and/or technical concepts in simple language.
    • Daily point-of-contact for strategic accounts in the sales territory.
    • Studies drawings, specifications, mockups and product samples.
    • Observes production as well as developmental and experimental activities to determine installation and/or operating procedure and detail.
    • Generates needed images for inclusion in documents.
    • Participates in review cycles and executes updates as needed to ensure technical accuracy.
    • Creates templates for technical documents in compliance with brand consistency.
    • Coordinates translation services with external parties
    • Publishes and maintains current revision of documents for internal use and works with Document Control for proper archiving.
    • Ensures that all documentation and procedures are maintained in regards to ISO policies relating to Toto’s Quality Management System (QMS) and Environment Management System (EMS).
    • Assists in writing and/or modifying departmental standards, procedures and policies.
    • Daily interaction with managers, engineering and marketing departments; Periodic interaction with other departments, such as production.

    DIMENSIONS:

    No supervisory responsibilities. No Budget and Administrative responsibilities required.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@toto.com for consideration. Resumes without salary requirements will not be considered.
  • Business Development Representative
    Location: Greater NY area
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Sales, Development
    Experience : At least 2 years
    Post Date : 10/16/17
    Contact Information : Shay Moncrief

    EDUCATIONAL SPECIFICATIONS:

    Degree in Sales, Marketing, Hospitality or related field, plus (2) years of industry experience. Strong interpersonal, presentation, verbal, and written communication skills are a must. Minimum educational level required: Bachelor's Degree.

    MAJOR FUNCTION:

    Serves as a National liaison to key accounts. Develops and maintains sales related activities for large, national accounts, with a primary focus on hospitality. Work with Business Development to secure specifications and orders from national accounts  - such as hotel brands, retail, residential and/or commercial developers in accordance to sales goals. This position will require travel and regular business trips to HQ (Atlanta, GA).

    COMPETENCIES:

    • Sources and initiates sales activities with large, strategic accounts, placing an emphasis on hospitality and A&D.
    • Develops strategies and activities to support sales growth within large accounts.
    • Daily point-of-contact for strategic accounts in the sales territory.
    • Develops sales strategies and marketing/branding initiatives to further develop key relationships within the hospitality industry.
    • Monitors and reports changes in competitive situations, and develops actionable plans to maximize TOTO’s position within key customers.
    • Follows-up on sales calls and quotes, negotiates terms and closes on contracts.
    • Supports each regional's Sales Team as needed to ensure maximizing project specification opportunities.
    • Coordinates with regional Sales Team when National Accounts affect their territory.

    DIMENSIONS:

    No supervisory responsibilities. Budget and Administrative responsibilities required.

    Regular travel for buisness purposes.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@toto.com for consideration. Resumes without salary requirements will not be considered.
  • Production Operator

    Morrow, Georgia

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Demands:

    • Regularly required to stand, use hands/fingers, to handle, twist or feel.
    • Frequently required to walk, stoop, kneel or crouch.
    • Ability to speak and/or listen.
    • Occasionally required to sit.
    • Lifting up to 55lbs as required in job and SOP.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    • Repetitive bending/pulling.
    • Repetitive movements of fingers, hands, wrists and arms.

    Work Environment:

    The work environment consists of an indoor manufacturing facility with controlled environment. Heat, humidity and barometric pressure can fluctuate depending on area of plant. Depending on job, exposure to odors, fumes, sounds and product may require the use of Personal Protective Equipment(PPE) including, but not limited to, protective gloves, ear protection, eye protection and safety shoes.

    Ideal candidates will be able to perform with the above requirements/conditions and have the following:

    • High school diploma, GED or equivalent.
    • Six months assembly or production related experience.
    • Basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals)
    • Ability to read and comprehend basic written instructions and procedures.
    • Must have mechanical capability.

    Interested candidates should contact Human Resources by email at humanres@totousa.com for additional information. EOE