Careers

TOTO, the world’s largest plumbing manufacturer, offers a wide range of opportunities for talented, experienced professionals.

Our company was created almost a century ago in Japan, and we are an industry leader worldwide in sustainability, innovation and design. Our success in developing beautiful and technologically advanced products has fueled expansion and growth at TOTO, creating many new and interesting employment opportunities for qualified individuals. We invite you to explore your TOTO career possibilities today.

TOTO considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, TOTO complies with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. TOTO also provides reasonable accommodation to individuals with a disability in accordance with applicable laws. TOTO is committed to a drug-free workplace.

  • Associate Process Engineer (Two Openings)

    Location: Atlanta, 30310
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Operations, Technical, and E-Comm.
    Experience: At least 3 year
    Post Date: 11/03/2017
    Contact Information: Margaret Brown

    MAJOR FUNCTION:

    Installs, builds, tests, troubleshoots, repairs, and modifies equipment in assigned production area.

    COMPETENCIES:

    • Performs scheduled and preventive maintenance in assigned work area.
    • Troubleshoots problems as they arise and provides repair and/or reports problems.
    • Performs quality tests and reports trends.
    • Recommends corrections to quality issues.
    • Performs all duties in a safe manner in accordance with TOTO procedures.
    • Assist Process Engineer(s) as needed.
    • Assists and provides training to supervisors and technician level production employees as required.
    • Maintains technical skills by updates in training provided by equipment manufacturers and vendors utilized.
    • Responsible for assisting in production improvements at the Morrow plant.
    • Maintains daily contact with supervisors, managers, engineering, and production personnel, and some contact with vendors, suppliers, and service providers whom TOTO purchases goods and services.
    • Performs other duties as assigned.

    SPECIFICATIONS:

    Degree in Materials, Ceramics, Industrial Engineering or other related engineering area preferred; and at least (1) year of related experience preferred.

    SUPERVISORY RESPONSIBILITY:

    None

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to mbrown@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.

  • Technical Writer
    Location: Morrow, GA
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Manufacturing, Writing
    Experience : At least 1 year
    Post Date : 11/03/2017
    Contact Information : Shay Moncrief

    EDUCATIONAL SPECIFICATIONS:

    Degree plus (1) one year of technical writing experience (a Plus if in SolidWorks), with excellent English writing and grammar skills. Poficient in use of MS Office suite and Adobe Design suite, specifically InDesign and Illustrator. Minimum Education Level: Bachelor's Degree.

    MAJOR FUNCTION:

    Create and/or update detailed user documentation, including: how-to guides and instruction manuals, to support a variety of plumbing products for both internal use and for external customers.

    COMPETENCIES:

    • Collects information from self-study, engineering and others as needed to create technical documents.
    • Explains scientific and/or technical concepts in simple language.
    • Daily point-of-contact for strategic accounts in the sales territory.
    • Studies drawings, specifications, mockups and product samples.
    • Observes production as well as developmental and experimental activities to determine installation and/or operating procedure and detail.
    • Generates needed images for inclusion in documents.
    • Participates in review cycles and executes updates as needed to ensure technical accuracy.
    • Creates templates for technical documents in compliance with brand consistency.
    • Coordinates translation services with external parties
    • Publishes and maintains current revision of documents for internal use and works with Document Control for proper archiving.
    • Ensures that all documentation and procedures are maintained in regards to ISO policies relating to Toto’s Quality Management System (QMS) and Environment Management System (EMS).
    • Assists in writing and/or modifying departmental standards, procedures and policies.
    • Daily interaction with managers, engineering and marketing departments; Periodic interaction with other departments, such as production.

    DIMENSIONS:

    No supervisory responsibilities. No Budget and Administrative responsibilities required.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@toto.com for consideration. Resumes without salary requirements will not be considered.
  • Business Development Representative
    Location: Greater NY area
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Sales, Development
    Experience : At least 2 years
    Post Date : 10/16/17
    Contact Information : Shay Moncrief

    EDUCATIONAL SPECIFICATIONS:

    Degree in Sales, Marketing, Hospitality or related field, plus (2) years of industry experience. Strong interpersonal, presentation, verbal, and written communication skills are a must. Minimum educational level required: Bachelor's Degree.

    MAJOR FUNCTION:

    Serves as a National liaison to key accounts. Develops and maintains sales related activities for large, national accounts, with a primary focus on hospitality. Work with Business Development to secure specifications and orders from national accounts  - such as hotel brands, retail, residential and/or commercial developers in accordance to sales goals. This position will require travel and regular business trips to HQ (Atlanta, GA).

    COMPETENCIES:

    • Sources and initiates sales activities with large, strategic accounts, placing an emphasis on hospitality and A&D.
    • Develops strategies and activities to support sales growth within large accounts.
    • Daily point-of-contact for strategic accounts in the sales territory.
    • Develops sales strategies and marketing/branding initiatives to further develop key relationships within the hospitality industry.
    • Monitors and reports changes in competitive situations, and develops actionable plans to maximize TOTO’s position within key customers.
    • Follows-up on sales calls and quotes, negotiates terms and closes on contracts.
    • Supports each regional's Sales Team as needed to ensure maximizing project specification opportunities.
    • Coordinates with regional Sales Team when National Accounts affect their territory.

    DIMENSIONS:

    No supervisory responsibilities. Budget and Administrative responsibilities required.

    Regular travel for buisness purposes.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@toto.com for consideration. Resumes without salary requirements will not be considered.
  • E-commerce Product Content Specialist
    Location: Morrow, GA
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Sales, Development
    Experience : At least 3 year
    Post Date : 09/14/17
    Contact Information : Shay Moncrief

    EDUCATIONAL SPECIFICATIONS:

    Degree in Business, Marketing,  or related discipline is required; Willingness to travel up to approximately 10% of the time (domestically) ;Minor HTML knowledge; Proficient in copy and technical writing. Knowledge of decorative plumbing fixtures and retail preferred. D/HS Diploma, Bachelor's Degree preferred.

    MAJOR FUNCTION:

    Gathers data and digital media attributes for all of TOTO USA products into TOTO's product information management system; Creates digital catalogs and coordinates digital catalog launches for new products. Audits online retailers for TOTO content and distributes content to retailers as needed.

    COMPETENCIES:

    • Translates technical writing into layperson's term.
    • Manages small projects such as outsourcing image creation.
    • Works within a team, as well as independently.
    • Frequently operates high level Search Engine Optimizations and Product Relations (Variants, Up-Sell, Cross-Sell).
    • Uses Salsify and other related product information management systems, and/or Master Data Management systems, to execute daily tasks.
    • Frequently communicates with other departments, vendors, and customers.
    • Knowledge of photo editors and image manipulation tools.

    DIMENSIONS:

    No supervisory, budget, or administrative responsibilities

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@toto.com for consideration. Resumes without salary requirements will not be considered.
  • Inside Sales Support Rep

    Location: Fairburn, 30213
    Employee Type: Full-Time
    Industry: Manufacturing
    Manages Others: Not Specified
    Job Type: Inside Sales, Customer Service
    Experience: At least 3 year
    Post Date: 08/11/2017
    Contact Information: Margaret Brown

    MAJOR FUNCTION:

    Provides support (phone, email, and live chat) to manufacturer representatives, distributors, company sales representatives, consumers and internal employees. Efficiently utilizes systems and resources for: stock status, purchase order processing/inquiries, purchase order changes, delivery dates, and application of product.                                                                                                

    COMPETENCIES:

    • Resolves product/service problems and provides follow-up to ensure satisfactory resolution.
    • Utilizes various systems (JDE, web based order management tools, shipment tracking/freight estimation tools) to efficiently process purchase orders, track shipments, and review supply/demand.
    • Understands different shipping options and the customer requirements to effectively communicate specific shipping requirements for specialized services.                                                                                                          
    • Proficient product knowledge to effectively answer customer inquiries regarding: key features, function and benefits of products, sales program knowledge required related to sales discount and freight.
    • Remains diligent in reviewing and understanding: product bulletins, sales bulletins, and lead times; as well as maintains a working knowledge on product warranties, spare parts, and components.
    • Works with Account Analysts to ensure all claims are processed in a timely manner.
    • Provides accurate, courteous and timely information when responding to customer concerns, comments, and/or questions.
    • Performs other duties as assigned.                                                                                     

    SPECIFICATIONS:

     (2 to 3) years of customer service experience / inside sales support are required. Must possess excellent interpersonal, verbal, and written communication skills. Exposure to a CRM tool, or similar software, would be a plus.                                                                                                                                                                                                         

    SUPERVISORY RESPONSIBILITY:

    None

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to mbrown@toto.com for consideration. Resumes without salary requirements will not be considered. EOE.

  • Electrical Engineer

    Location : Morrow, GA 30260
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Engineering, Manufacturing
    Experience : At least 3 year
    Post Date : 08/11/2017
    Contact Information : Jose Lopez

    MAJOR FUNCTION:

    To insure uninterrupted operation of production equipment through an effective program of maintaining, improving, enhancing or replacing electrical/electronic equipment as necessitated in assigned facility.  Provides technical guidance to process engineers, managers and other personnel as required.

    COMPETENCIES:

    1. Troubleshoots and directs repair of malfunctioning electrical/electronic equipment as needed.
    2. Develop and design as well as direct the installation of new or modified electrical/electronic equipment to maximize efficiency.
    3. Monitors and corrects malfunctions of new or modified electrical/electronic equipment as needed.
    4. Monitors, evaluates, and recommends corrective action for repetitive production delays to reduce downtime.
    5. Solicits bids from contractors, vendors, etc. for electrical/electronic engineering projects, develop costing of projects, and make recommendations based on best overall solution and cost.
    6. Provides technical guidance for preventive electrical/electronic maintenance programs.
    7. Coordinates projects with process and mechanical engineers, maintenance and other assigned personnel as needed.
    8. Acts as Project Manager for assigned projects as needed.
    9. Maintains effective practices and procedures for employees regarding safety, training, good housekeeping and discipline in accordance to applicable local, state, and federal laws and regulations as well as policies and procedures of TOTO.
    10. Ensures activities are in accordance with local, state and federal laws and regulations as well as TOTO policy and procedures.

    ADDITIONAL RESPONSIBILITIES:

    1. Maintains an excellent understanding of complex control circuitry, PLC programming (e.g. Allen Bradley and Mitsubishi), power distribution and electronics.
    2. Design and build complex circuits in a timely manner as required.
    3. Maintains a thorough knowledge of machinery design and applications.
    4. Demonstrates and communicates an expertise of good maintenance practices.
    5. Performs drafting and/or autocad as needed.
    6. Updates prints as modifications or new equipment is added.
    7. Performs other duties as assigned.
    DIMENSIONS:

    Responsible for safe operation of all electrical/electronic equipment in TOTO plants and for recommending new equipment as technology progresses.

    RELATIONSHIPS AND CONTACTS:

     Provides ongoing direction and consultation to TOTO production personnel to insure that production is optimized.  Provides reports as required to TOTO management.  Periodic exchange of information with vendors in the realm of acquiring new equipment and/or negotiating for technical services.

    SPECIFICATIONS:

    Bachelor’s degree in Electrical Engineering or Electronic Technology with three to ten years in Electrical Engineering, Electrical Controls or Plant Automation. Experience in Rockwell Allen Bradley and Mitsubishi PLCs and software, RSview, and Wonderware software. Experience with VFDs and standard electrical controls equipment. Electrical troubleshooting of 480 vac, 120 vac, 24 vdc voltages.

    SUPERVISORY RESPONSIBILITY:

    None.

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to jlopez@toto.com for consideration. Resumes without salary requirements will not be considered.

  • A & D Sales Rep/Showroom Trainer

    Location: San Francisco, CA
    Employee Type : Full-Time
    Industry : Manufacturing
    Manages Others : Not Specified
    Job Type : Sales, Development
    Post Date : 08/02/17
    Contact Information : Shay Moncrief

    EDUCATIONAL SPECIFICATIONS:

    Self-starter with excellent territory management ability; Strong interpersonal, verbal, and written communication skills are a must; as well as excellent presentation skills. Bachelor's Degree required.

    MAJOR FUNCTION:

    Analyzes information and routinely makes in-person contact with architecture firms, design firms, engineering firms, construction managers, developers, mechanical contractors, plumbing contractors, property managers, and building owners.  TOTO Champion to the A&D Community and Premier Showrooms; Works to earn the respect of the A&D Community on CA Environmental Concerns & Laws that impact the specification of TOTO products. Serves as the Point-of-Contact for North CA.

    COMPETENCIES:

    1. Showroom Trainer; Makes Monthly Visits to our TOP 50 Premier Showrooms in North CA; Under direction of the immediate supervisor, creates new custom Showroom displays & Designs; Manages (Design, Plans, etc.) Showroom renovation or build-outs as needed throughout the Sales Region.
    2. Conveys TOTO messages as it relates to: Benefits of Products, TOTO’s History of Environmental responsibility to our communities to our Premier Showrooms; New Product Launches, and Program changes.
    3. Maintains close relationships with TOTO Sales and Branding departments.
    4. Distributes announcements, sales bulletins, new product bulletins, and literature.
    5. Introduces new product and presents updated information.
    6. Maintains regular in-person contact with Specifiers of residential and commercial plumbing products, and establishes new relationships to gain sales and market penetration.
    7. Practices efficient and effective territory management of outside sales contact with firms and individuals in the specification market.
    8. Develops and maintains accurate database of industry contacts.
    9. Coordinates and fulfills requests for sample materials.
    10. Works regional and national trade shows and exhibitions, i.e.: Green build, AIA, ASPE.
    11. Conducts product and industry trends training seminars with customers/specifiers.
    12. Develops close relationships with key mechanical contractors, builders, developers to drive specifications and secure business opportunities.
    13. At direction of the immediate supervisor, Oversees  Secondary Showrooms (Training, Sales promotion, and Assistance with routine sales support)
    14. As scheduled, conducts showroom training with direct customers and their showrooms and conducts insightful and stimulating presentations which encompass all aspects of TOTO’s brand message and product advantages.

    DIMENSIONS:

    No supervisory, budget, or administrative responsibilities

    If you meet these qualifications, please submit your resume and cover letter including salary requirements to smoncrief@toto.com for consideration. Resumes without salary requirements will not be considered.

  • Production Operator

    Morrow, Georgia

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Demands:

    • Regularly required to stand, use hands/fingers, to handle, twist or feel.
    • Frequently required to walk, stoop, kneel or crouch.
    • Ability to speak and/or listen.
    • Occasionally required to sit.
    • Lifting up to 55lbs as required in job and SOP.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    • Repetitive bending/pulling.
    • Repetitive movements of fingers, hands, wrists and arms.

    Work Environment:

    The work environment consists of an indoor manufacturing facility with controlled environment. Heat, humidity and barometric pressure can fluctuate depending on area of plant. Depending on job, exposure to odors, fumes, sounds and product may require the use of Personal Protective Equipment(PPE) including, but not limited to, protective gloves, ear protection, eye protection and safety shoes.

    Ideal candidates will be able to perform with the above requirements/conditions and have the following:

    • High school diploma, GED or equivalent.
    • Six months assembly or production related experience.
    • Basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals)
    • Ability to read and comprehend basic written instructions and procedures.
    • Must have mechanical capability.

    Interested candidates should contact Human Resources by email at humanres@totousa.com for additional information. EOE