TOTO Customer Support

WARRANTY REGISTRATION/INFORMATION

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IoT Product Information

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Dealer Locator
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IoT Product Information
General Troubleshoot & Replacement Parts, Maintenance
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Washlet Neorest Installation
Washlet Neorest Troubleshoot, Replacement Parts, Maintenance
Washlet Neorest Warranty
Washlet Neorest Features and Functions

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Support Quick Links

PRODUCT FAQS

Contact TOTO

General Customer Service
1-888-295-8134
custservice@toto.com
For general product inquiries or assistance locating a TOTO authorized showroom, press "3" when prompted.
Hours: 8AM to 8:00 PM EST -
Monday to Friday
Sales Support
Hours: 8AM to 5:30PM EST -
Monday to Friday
For all other inquiries including sales support, order status and inventory questions, press "5" when prompted.
Tech Services
1-888-295-8134
techsupport@toto.com
Hours: 8AM to 8PM EST -
Monday to Friday
For technical support or warranty issues, press "4" when prompted.
When emailing techsupport@toto.com for warranty related issues, please attach your proof of purchase to expedite warranty related issues. Note: Warranty is only extended to the original purchaser of the product in question.
After Sales Service
1-888-295-8134
Monday to Friday
For WASHLET or NEOREST repairs, issues, or support,
Press "6" when prompted.
Contact Address
TOTO USA, INC.
1155 Southern Road
Morrow, Georgia 30260
International Inquiries
(001) 770-282-8686

Please contact TOTO by completing the Customer Service Contact Form or via the email links below.

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