MATERIALITY
Cleanliness
and Comfort
Cleanliness and Comfort is one of the three global objectives of TOTO’s “Global Environmental Vision.” To help us achieve this target, we have established the twin goals to “realize cleanliness and comfort throughout the world” and to “pursue ease of use for everyone.” Currently, we are working to deliver clean and comfortable toilets on a global basis.
 By realizing cleanliness and comfort through our business activities, |
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TOTO CLEANOVATION
Realizing Cleanliness and Comfort throughout the World
To create clean and comfortable bathrooms for consumers, we have developed a range of clean technologies unique to TOTO. These clean technologies include EWATER+, CEFIONTECT, RIMLESS TORNADO FLUSH, and TOUCHLESS products. Based on TOTO CLEANOVATION, which combines the words “CLEAN” and “INNOVATION,” we will continue communicating our three fundamental clean innovation values to consumers around the world.
Key Clean Innovation Focus Areas
WASHLET®
CLEAN SYNERGY
achieved through unique technologies
and designs
TOUCHLESS
Trends in Cumulative WASHLET® Sales
Reaching a Total of Over 70 Million WASHLET Models Sold Worldwide
Launched in 1980, WASHLET began a revolution. It was a concept so innovative and so intelligently designed that it reinvented the way people perform the most vital daily ritual. Beyond the hygiene, this life-changing product brings a sense of harmony and wellness to daily life. By 2025, over 70 million units had been sold. Today, with a focus on wellness, TOTO continues to develop new advanced technologies for WASHLET.
UNIVERSAL DESIGN
Pursuing Ease of Use for Everyone
Based on the Words of Our Founder, “Kindness must always come first,” we believe to create is to think about all people. To that end, we continue to evolve TOTO’s Universal Design product lines by closely observing people's lifestyles across the life's continuum and turning a sympathetic ear to their needs and concerns. In the 1960s, we began incorporating their physical challenges into our product development. In addition to developing and marketing products that make use of universal design, we also issue reports that survey the questions and concerns that people in wheelchairs, people with infants, people who are gender non-conforming, and other groups have when using restrooms outside their homes. In addition, we petition governmental agencies for public restrooms that take into account the unique needs and circumstances of different communities of people. TOTO’s public restroom proposals have been adopted in numerous locations.
DAILY WELLNESS
Proposing New Value That Supports Health
Under the concept of new value unique to TOTO that can realize cleanliness and comfort; wellness, the TOTO Group added “Wellness” to the key material issue (materiality) of “Cleanliness and Comfort” in April 2024 with the aim of creating new value. We have been conducting research and development of products that enable our customers to further experience cleanliness and comfort; wellness in their everyday lives.
In March 2025, TOTO exhibited at International Sanitary and Heating (ISH) 2025, the world’s largest international trade fair for plumbing equipment, air-conditioning equipment, and other products, held in Frankfurt, Germany. We proposed health habits that can be maintained naturally.
GOALS
Global Environmental Goals
| Key Indicators | FY2024 (Results) | FY2026 (Targets)* |
|---|---|---|
| Percentage of toilets with built-in TORNADO FLUSH shipped | 82% | 79% |
| Number of WASHLET units shipped | 3.06 million units | 3.50 million units |
| EWATER WASHLET rollout percentage | 54% | 58% |
Updated according to actual results finalized at the end of June 2025
*Announced in April 2024